We hope that you are already familiar with accessing our digital resources. However, we understand new technology can be tricky. So if you’re new to this option we want to make it as easy and accessible as possible. Since we are extending this offer to the entire Seedbed tribe (and their churches), we anticipate a lot of inquiries hitting our inbox.
Below you will find both written instructions for digital streaming and e-book download, as well as a video tutorial walking you through the download process. If you’re having any issues, we hope that this will serve as your first and secondary line of support. However, if troubles persist, please feel free to reach out to us directly at firstname.lastname@example.org and we will assist in troubleshooting!
Here's how it works:
Downloading ebooks from smaller retailers can sometimes feel a little confusing, so we want to answer in advance some questions you might have. We also know that there are a variety of different e-book reader options out there and it’s not necessarily one size fits all in terms of troubleshooting. Some common questions and answers are listed below.
Which ebook file should I download?
Ebooks come in two different formats — .mobi and .epub. MOBI is formatted for Kindle reading, while EPUB is formatted for other e-readers (Kobo, Nook, etc.). When in doubt, do some research to make sure you understand what file your reader is designed to manage.
How do I access my ebook file after purchase?
Following your purchase, you'll receive two emails. The first will be an order confirmation. It will be followed by a second email containing a download link.
How many devices am I able to download by ebook onto?
The link you receive by email will allow four different downloads, meaning you have the ability to put your ebook on four different devices.
Do I own my ebook?
When you download an ebook from Seedbed, you actually receive a file that downloads to your computer or other device. You own your ebook free and clear (as long as you keep track of the file).
How do I put my ebook on my e-reader?
If using a tablet, such as an iPad, the file you're delivered should automatically open in your e-reader app (for a .mobi file this will be the Kindle app, for an .epub it will likely be iBooks). Just click the link from your email client on your tablet.
To get the file onto your Kindle e-reader, follow these instructions:
Find instructions here for emailing your file to your Kindle.
If you still have issues, please feel free to reach out to us at email@example.com.